By deciding to cooperate with LOGOS, you will receive an order tailored to your needs and expectations. We focus on flexibility and an individual approach, and we stay in direct contact with you at every stage of order execution. Check how we process your order!
1. Contact form
A short contact form will help you pre-define your needs and will be the starting point for us to prepare an individual offer. The content of the form contains basic information about the order – number of items, type of clothing, logotype pattern – and company contact details. Submitting the form is completely non-binding, and queries submitted in this way are considered first!
2. Consultation with the order coordinator
Each LOGOS customer is individually taken care of: after accepting the form, we register your company in our database and assign you a dedicated consultant who will stay with you until you receive your order. The consultant will contact you by phone to arrange the order details. You can also count on professional help in choosing clothes or marking methods. The assigned consultant will also be at your disposal in the future to proceed with ordering more of existing designs or make an entirely new order, thanks to which every subsequent order will be simple and easy – without any unnecessary formalities.
3. Presentation of the offer and project visualisation
Based on the collected information, we prepare an offer for your company in the form of a PDF file. The materials include detailed photos, descriptions and prices of ordered products, as well as the expected date of order completion. Another thing you will receive is a free visualisation that will perfectly show the finished product with your logo. It is then possible to make any corrections. Thanks to the professional form of offer preparation and visualisation, you can easily present it to your superiors.
3a. Optional consultations and test materials
If you want to see the clothing personally before ordering, we will send you demonstration models in several sizes for testing. You will thus be able to give us the size specification for the ordered clothes.
Once you accept the offer, we issue a pro forma invoice and wait for the prepayment to be credited. If your order includes a large number of items or has deferred payment, we conclude a written contract. We respect your time: we send the contract by e-mail, and you approve it at your company’s headquarters.
4. Execution and receipt of the order
After receiving the prepayment, we start processing your order. You are in constant contact with the order consultant and can check at what stage the works are at any time. Before embarking on the process of decorating clothes by means of computer embroidery, you will receive a photo of the test embroidery from the consultant. If you feel the need to see your embraided logo personally, you can receive a sample embroidery on a piece of fabric from us. We send ready goods to the address you specify; the clothing is permanently marked and ready for use!
